Refund policy

Return and Refund Policy

Last updated: July 28, 2026

At fdjucbbp.shop, we are committed to making every customer’s shopping experience simple and reliable. If you are not satisfied with your order, our return and refund policy explains the options available to you.

Return Eligibility

Return requests must be made within 30 days after the order has been delivered.

To qualify for a return:

Items must be unused and remain in their original condition.
Products must include original packaging and all included accessories.
Customers must provide valid order information.

Products that have been used, damaged, modified, or returned without original packaging may not be accepted.

Requesting a Return

To begin the return process, please contact our customer service team:

Email: info@fdjucbbp.shop

Please provide your order number, product details, and the reason for your return request. Our team will review your request and provide further instructions.

Return shipping costs are the responsibility of the customer unless the item received is defective, damaged, or incorrect.

Refund Procedure

After we receive and inspect the returned product, we will notify you of the refund result.

Approved refunds will be credited back to the original payment method within 5-10 business days. Processing times may vary depending on your payment provider.